The staff at Vacuum Cleaner Hospital are knowledgeable about allergies and solutions; they were extremely helpful to me finding the solutions that seem best for my situation and went beyond expectations in thinking things through. Thank you!
Our vacuum cleaner had died, so we went in to get a new one. We love the selection and service at the Vacuum Cleaner Hospital, and Tom took the time to explain the choices, so we could make an informed decision. He was fantastic! We love our new vacuum. We will be back again!
Chapel Hill, NC
The staff member was extremely helpful and was able to fix the problem with my vacuum immediately. She also provided helpful information regarding the use of my vacuum.
Chapel Hill, NC
I purchased a Scout RX2 Home Vision Robot vacuum cleaner during the anniversary sale. In spite of the busy store, I received really focused attention thorough answers to all my questions. This is my 4th major purchase at the Vacuum Cleaner Hospital. I wish all who work there all the best. They deserve it!
Tom and Jody were a tremendous help in assisting me to find an air purifier that I could use to help with my multiple chemical sensitivity issues. They allowed me to try out the IQ Air GC Multigas, even delivered it to my house to set it up and walk me through how to use it. When I started reacting to that, I tried the IQ Air HealthPro Plus hoping that would work. I was still having issues, they didn’t give up. They let me try the Austin Air Healthmate Jr. After successfully using that for 4 days I had finally found a winner! They ordered me the full sized unit and had it for me by the end of the week. I am very thankful for the wealth of knowledge that they had and compassion for helping me.
I have been very pleased with this business each time I use it. I have an old Electrolux that works better than any of the new ones, and I make repairs to it when needed and the Vacuum Hospital is always reasonable. They are very polite and once this vacuum kicks it, I will buy a new one from them. I’ve found that well made vacuums are hard to come by, the ones you get from big box stores are basically disposable and adding to landfills. Better to get something well made and easily repairable by these guys!
I brought my 7-year-old upright Dyson in for a much-needed cleaning and told them it didn’t seem to be doing a good job picking up dirt from my new house’s wood floors. They educated me: uprights aren’t efficient on wood floors and can scratch them. They directed me to the Miele canister vacuums, and I purchased an “intro” size. I’m very pleased with it…it’s surprisingly quiet, does a good job on my floors, and is easy and light to move around.
A very good service, and although it seems obscure, it is a thing that is needed. I got a huge jam in my vacuum cleaner, and they removed and cleaned it for free! They also have great floor and car cleaning products, and the employees there are very friendly. Would recommend to anyone with a vacuum cleaner!
The store was well laid out and they had lots of vacuums on display. They patiently answered all of my questions when I was considering two brands and helped narrow down my choices to pick a new vacuum. I was satisfied with the purchase and will definitely be back in the future.
Great customer service! They make it easy to find what you need. Store is attractive.
The customer service is consistently excellent. I like to support local businesses and this location is very convenient.
Chapel Hill, NC
I’ve always had great service in this store. I owned my first Miele vacuum for 20 yrs. when it finally gave up so I replace it with a new model which I love even more with an upgraded design. Hoping for another 20 yrs.